T24 updates issue

Dear all,

I am trying to update t24 component. I create System Definition File using T24 ToolBox and submitted to t24 customer support portal. But when updated the given zip file and run, it shows the below error:
jsh adbuat4 ~ -->sh updater

T24 Updater V2.1

Input Summary:
T24Updates-2011-12-16-736.zip

.........
R10_SCO_SecurityMasterMaintenance_5_AIX_5.tar
installing class fr.jayasoft.ivy.url.IvyAuthenticator

Output Summary:
0 files processed.
Updates not successful.
Errors/Warnings:
AA_Account branch R10_AIX_5 does not match EB_BrowserClient branch
R09_ALL
Exiting Updater...

---

We are using AIX Version 6.1 and System release R10. but system definition file shows
System Release: R10
System Platform: IBM AIX 5.3( AIX_5.)

What might be the solution for this problem?

Thank you, in advance


Best,
SP

Your AIX version should not be a problem here. It is recognized as Unix platform and that is more than enough here.This error is usually thrown when you try to use a different set of updates file than the one available for the registered system. Did you use the right system in the tcsp to download your updates file? I can see R09_ALL been mentioned in the screenshot provided by you.


T24 Updater V2.1

Input Summary:
T24Updates-2011-12-16-736.zip

.........
R10_SCO_SecurityMasterMaintenance_5_AIX_5.tar
installing class fr.jayasoft.ivy.url.IvyAuthenticator

Output Summary:
0 files processed.
Updates not successful.
Errors/Warnings:
AA_Account branch R10_AIX_5 does not match EB_BrowserClient branch
R09_ALL
Exiting Updater...

Yeap Vignesh!! I find something here in version.xml(inside browser.war folder)!!

<ivy-module version="1.0">
<info organisation="TEMENOS" branch="R09_ALL" module="EB_BrowserClient" revision="0"/>
</ivy-module>
So, I think it is due to jboss version incompatible!!! how it can be made compatible?

Hi Pokhareal,

I have also experienced this kind of issue before while trying to update in R10 but on Windows not Unix.I was able to overcome it by installing a gnu.tar file and add the path to the path at remote.cmd and then afterwards,it got updated. the software is attached.

pokharel wrote: wrote:

Yeap Vignesh!! I find something here in version.xml(inside browser.war folder)!!

<ivy-module version="1.0">
<info organisation="TEMENOS" branch="R09_ALL" module="EB_BrowserClient" revision="0"/>
</ivy-module>
So, I think it is due to jboss version incompatible!!! how it can be made compatible?

It seems to me that you have an outdated browser.war deployed @ Jboss in R10 and the system is looking at version.xml while updating. Can you choose not to update EB_BrowserClient alone and try updating the rest? You may use to update EB_BrowerClient later.

And about the gtar software, you need not worry about it as it is meant only for Windows.Unix has gtar by itself.

Hi,
Yes!! actually this is due to version incompatibility!! I just changed <info organisation="TEMENOS" branch="R09_ALL" module="EB_BrowserClient" revision="0"/> to <info organisation="TEMENOS" branch="R10_ALL" module="EB_BrowserClient" revision="0"/>. Now, it worked :)