Signature Issue in Brower jboss

Dear Friends,

When i am putting the signatures in ./im.images folder in BrwoserWeb.war it is displaying the signature, but i want to add the Server location in IM.IMAGE.TYPE , i have provided the full path but it is only saving the image and displaying with DESKTOP but not with BROWSER.

did anyone solve this issue before ?

Hi,

The path should be prefixed with a ‘/’ and terminate with a ‘/’; these can be entered either in Windows or Unix format (/ or \) as T24 will convert where required.

Dear Kripesh

I am using following PATH

IMAGE.NAME........ SIGNATURES

---

1. 1 GB DESCRIPTION. Signatures
2 DEFAULT.DRIVE..... Z:
3 PATH... \\10.0.18.18\prod\CUSTOMER IMAGES\signatures\
4 FILE.LOCATION..... SERVER
5 RESERVED1.........
6 RESERVED2.........

the problem is that, signatures are not displaying on browser, but it is saving in the destination directory.

Hi
Can u try like this
3 PATH... .\CUSTOMER_IMAGES\signatures\
4 FILE.LOCATION..... LOCAL

Thanks

Remove the content ( Z:) in Field No 2 and check again..

The above record is based on the storage location being accessible using a mapped drive reference ‘Z:’ and the directory \\10.0.18.18\prod\CUSTOMER IMAGES\signatures\
The ‘Z:’ mapping could be pointing to a nested directory whose full path would be way too long for practical use. So in fact the path shown above is in reality based on the starting position in the directory structure signified by ‘Z:’.

In a sense mapped paths can be thought of as being relative paths as the location is relative to the mapped directory level

When not using the DEFAULT.DRIVE field to indicate a mapped drive the full path can be used. The browser used will evaluate the path and based on standard web criteria ascertain if the path can be reached and the file displayed or linked to.

Dear Kripesh,

There are two scenarios,

1. when we are saving signatures in JBOSS BrowserWeb.war/im.images/signature directory, and JBOSS is also in the same machine as a local web server, images are working fine, In IM.IMAGE.TYPE i provided the path ./im.images/signatures. That is ok

2. But user wants to save signatures on different machine(they were using it as an old practice with DESKTOP), for that purpose they map network drive Z: and save the images on different server path in IM.IMAGE.TYPE is \\10.0.18.18\prod\CUSTOMER IMAGES\signatures\
but what is happening is that in this scenario images are saving but not displaying in Browser.
We have tested everything , Browser only accepting the web server directory im.images, not any other PATH, i think we need to find out to add server paths support in JBOSS web server some settings ...

I hope you understand now

Just want to know if you have tested after removing Z: in fieldno 2 and tested your second scenario... The second field should be blank with the path given in the field PATH Set to

\\10.0.18.18\prod\CUSTOMER IMAGES\signatures\

Hope your clear on what iam asking you to do.

than how can we map network drive to the system ? which is a windows server ?? ok let me try this also

yes, not working only ./im.imges is working

dear kripesh,

i have tried everything with Z without Z: but only ./im.images directory of web server is working. any other local directory or remote directory or path is not displaying images, what i am trying to say is there any way to change settings in JOBSS to fix this ?

OK Let me check but I guess there is no specific setting at jboss level. Try one more thing. If the image is not displayed in the place where it should, you will find a icon as it to say the pic does not exists in the specified location. Do a right click on that image and check the properties to see if it shows any path. The path mentioned should match the Path where your pictures are stored.

File Access Permissions

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When setting up the image system and secure file locations it should be noted that there are certain permissions needed to allow the files to be uploaded/viewed by the user and/or web server.
The user uploading a file of course needs access to the file. However, the web server will be writing the file to the secure storage location for the file type, when the user then needs to view the image the web server will only provide a link to the secure location – the user needs to have access rights to view files from this location as well.

Try once more thing, If you give the DEFAULT.DRIVE put only Z without the colon.
T24 will add the colon to the drive letter that you mention.

It is working now, what we did is just removed Z: drive from DEFAULT.DRIVE, and provide the path with slash instead of backslash.

PATH in IM.IMAGE.TYPE
//10.0.18.20/prod/CUSTOMER IMAGES/signatures/

One More thing we have given FILE LOCATION as LOCAL

Thank You Kripesh