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Service issue
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11 months 6 days ago #24128
by VK
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VK
Replied by VK on topic COB ISSUE
Hi
how did you find out that "in this account arround 1900 Un auth FT present" ?
how did you find out that "in this account arround 1900 Un auth FT present" ?
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11 months 6 days ago #24129
by Akank
Replied by Akank on topic COB ISSUE
Hi,
With the help of operations team, i got the record pdf.
from there, i found these
Thanks
With the help of operations team, i got the record pdf.
from there, i found these
Thanks
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11 months 5 days ago #24130
by VK
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VK
Replied by VK on topic COB ISSUE
OK, now please elaborate "when searching these FTs they are missing"
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11 months 5 days ago #24131
by Akank
Replied by Akank on topic COB ISSUE
Actually we were trying to delete those unauth ids to make process work, but while doing so, records are missing in BNK/ISL/HNI company.
Only one record was found in ISL
but wasn't able to delete it
thanks
Only one record was found in ISL
but wasn't able to delete it
thanks
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11 months 1 day ago #24132
by VK
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VK
Replied by VK on topic COB ISSUE
Hi
1.
> i got the record pdf. from there, i found these
... so this report is wrong?
2.
> but wasn't able to delete it
What exactly happened?
1.
> i got the record pdf. from there, i found these
... so this report is wrong?
2.
> but wasn't able to delete it
What exactly happened?
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VK
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10 months 1 week ago #24160
by Akank
Replied by Akank on topic COB ISSUE
hi,
its a nostro account with HVT.FLAG as yes so many FT LD MM are booked using this account and all these are unauthorised.
To make cob complete we need to remove those unauthorised records.
but how to remove those ids ?
please advise
Thanks
its a nostro account with HVT.FLAG as yes so many FT LD MM are booked using this account and all these are unauthorised.
To make cob complete we need to remove those unauthorised records.
but how to remove those ids ?
please advise
Thanks
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10 months 1 week ago #24161
by VK
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VK
Replied by VK on topic COB ISSUE
Hi
1. Are these unauth records not necessary?
2. If yes, Delete function deletes unauthorised records.
1. Are these unauth records not necessary?
2. If yes, Delete function deletes unauthorised records.
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VK
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9 months 1 week ago - 7 months 4 weeks ago #24187
by Akank
Replied by Akank on topic SERVICE ISSUE
Hi team,
Can anyone please help me on this
EB.EOD.ERROR.ID... AE0010001.20230108
TIME.DATE............ 22:48:48 07 jan 2023
DESCRIPTION.......... Cannot write 8862003953019450-DL to PAYMENTS.HIST
APPLICATION.ID....... BNK/XXX
ROUTINE.............. BAT.GH.JK
RECORD.KEY...........
DETAIL.KEY........... 202779751382128.00
DATE.RESOLVED........ 08 jan 2023
FIX.REQUIRED......... YES
Can anyone please help me on this
EB.EOD.ERROR.ID... AE0010001.20230108
TIME.DATE............ 22:48:48 07 jan 2023
DESCRIPTION.......... Cannot write 8862003953019450-DL to PAYMENTS.HIST
APPLICATION.ID....... BNK/XXX
ROUTINE.............. BAT.GH.JK
RECORD.KEY...........
DETAIL.KEY........... 202779751382128.00
DATE.RESOLVED........ 08 jan 2023
FIX.REQUIRED......... YES
Last edit: 7 months 4 weeks ago by Akank.
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8 months 4 weeks ago - 8 months 4 weeks ago #24205
by Akank
Replied by Akank on topic SERVICE ISSUE
Hi VK,
Could you advise me on this.
Thanks
Could you advise me on this.
Thanks
Last edit: 8 months 4 weeks ago by Akank.
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8 months 4 weeks ago #24207
by VK
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VK
Replied by VK on topic SERVICE ISSUE
Hi
there can be many reasons for this error... Data file corruption, network failure etc...
Does it happen often?
there can be many reasons for this error... Data file corruption, network failure etc...
Does it happen often?
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8 months 4 weeks ago #24210
by Akank
Replied by Akank on topic SERVICE ISSUE
Hi,
This issue happened two times only till.
Can you please advise me specific reason of this issue which i can use.
Thanks
This issue happened two times only till.
Can you please advise me specific reason of this issue which i can use.
Thanks
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8 months 4 weeks ago #24212
by VK
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VK
Replied by VK on topic SERVICE ISSUE
Hi
Happened 2 times during which period of time?
Does the record 8862003953019450-DL present in FBNK.FAB.REJ.VOSTRO.PAYMENTS.HIST?
Actually, FGB.B.RETENTION.APPL looks like a locally developed functionality... what's the business logic behind it?
Happened 2 times during which period of time?
Does the record 8862003953019450-DL present in FBNK.FAB.REJ.VOSTRO.PAYMENTS.HIST?
Actually, FGB.B.RETENTION.APPL looks like a locally developed functionality... what's the business logic behind it?
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8 months 3 weeks ago #24235
by Akank
Replied by Akank on topic SERVICE ISSUE
Hi,
this issue occurred last time on start of July.
8862003953019450-DL - this record is not present in that. FBNK.FAB.REJ.VOSTRO.PAYMENTS.HIST, this is missing
The business logic behind the FGB.B.RETENTION.APPL- to maintain the retention period of records and to set the purging of records after a specified period of time.
Thanks
this issue occurred last time on start of July.
8862003953019450-DL - this record is not present in that. FBNK.FAB.REJ.VOSTRO.PAYMENTS.HIST, this is missing
The business logic behind the FGB.B.RETENTION.APPL- to maintain the retention period of records and to set the purging of records after a specified period of time.
Thanks
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8 months 3 weeks ago #24236
by VK
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VK
Replied by VK on topic SERVICE ISSUE
Hi
maybe then it still presents in the table where it should has been deleted from? The table name (I suppose) is FBNK.FAB.REJ.VOSTRO.PAYMENTS?
maybe then it still presents in the table where it should has been deleted from? The table name (I suppose) is FBNK.FAB.REJ.VOSTRO.PAYMENTS?
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8 months 3 weeks ago #24237
by Akank
Replied by Akank on topic SERVICE ISSUE
Hi,
I checked for this table name - it is missing.
Thanks
I checked for this table name - it is missing.
Thanks
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8 months 3 weeks ago #24238
by VK
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VK
Replied by VK on topic SERVICE ISSUE
Hi
so actually it wasn't written to the target table but deleted from the source one... I think you'll need to restore a backup where this record presents and manually copy it to the target table...
As for the issue itself - I believe that it was some weird error like short network breakdown - since it happens not very often... I believe you'll need to add "ON ERROR" clause to your "WRITE" statement to be able to react to such cases.
so actually it wasn't written to the target table but deleted from the source one... I think you'll need to restore a backup where this record presents and manually copy it to the target table...
As for the issue itself - I believe that it was some weird error like short network breakdown - since it happens not very often... I believe you'll need to add "ON ERROR" clause to your "WRITE" statement to be able to react to such cases.
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VK
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