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Service issue

Akank
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1 month 2 weeks ago #24081 by Akank

Replied by Akank on topic EEE issue

Hi VK,

thanks for your help
How to process this next?
Can we get source code of it

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VK
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Globus|G09-G13 TAFC|R05-R23 TAFJ|R19,R22|no PROD

1 month 2 weeks ago #24082 by VK

Replied by VK on topic EEE issue

Hi
ask Temenos support... but they don't supply sources (except one-time fixes)

Cheers
VK

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Akank
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2 weeks 2 days ago #24127 by Akank

Replied by Akank on topic COB ISSUE

Hi VK,

Can you pls help me with one issue in that under ECB application one nostro account with HVT.FLAG as "yes" is used to book LD,FT, MM
The issue is in this account arround 1900 Un auth FT present but when searching these FTs they are missing

Due to which i cant able to delete them?
Can you suggest what has to be done next?

Thanks for your continous support

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VK
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Globus|G09-G13 TAFC|R05-R23 TAFJ|R19,R22|no PROD

2 weeks 2 days ago #24128 by VK

Replied by VK on topic COB ISSUE

Hi

how did you find out that "in this account arround 1900 Un auth FT present" ?

Cheers
VK

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Akank
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2 weeks 2 days ago #24129 by Akank

Replied by Akank on topic COB ISSUE

Hi,

With the help of operations team, i got the record pdf.
from there, i found these

Thanks

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VK
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Globus|G09-G13 TAFC|R05-R23 TAFJ|R19,R22|no PROD

2 weeks 2 days ago #24130 by VK

Replied by VK on topic COB ISSUE

OK, now please elaborate "when searching these FTs they are missing"

Cheers
VK

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Akank
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2 weeks 2 days ago #24131 by Akank

Replied by Akank on topic COB ISSUE

Actually we were trying to delete those unauth ids to make process work, but while doing so, records are missing in BNK/ISL/HNI company.

Only one record was found in ISL
but wasn't able to delete it

thanks

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VK
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Globus|G09-G13 TAFC|R05-R23 TAFJ|R19,R22|no PROD

1 week 4 days ago #24132 by VK

Replied by VK on topic COB ISSUE

Hi

1.
> i got the record pdf. from there, i found these

... so this report is wrong?

2.
> but wasn't able to delete it

What exactly happened?

Cheers
VK

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