The reasons of STMT.NO EQ 'VAL'

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2 years 11 months ago #23608 by AMJBBT
The reasons of STMT.NO EQ 'VAL' was created by AMJBBT
Dear all,
Can you help us with the main reasons that can cause an STMT.NO EQ 'VAL' after transaction authorization?.
- Environment details: use TAFC R19 ; using DESKTOP not browser interface;STMT.ENTRY is J4 and distributed file ;
-is it a bug in R19 ?
Thanks,

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  • VK
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2 years 11 months ago - 2 years 11 months ago #23609 by VK
Replied by VK on topic The reasons of STMT.NO EQ 'VAL'
Hi
most probably yes; Desktop-related code isn't really supported well; we also had numerous problems under Desktop/R19/TAFC.
VK

P.S. Is this the same environment about which ridhame reported a bit earlier the very same bug?

 

Cheers
VK
Last edit: 2 years 11 months ago by VK.

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2 years 11 months ago #23610 by AMJBBT
Replied by AMJBBT on topic The reasons of STMT.NO EQ 'VAL'
Hi,
Thank you for your reply.
Yes it's the same Environment which ridhame reported.

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3 weeks 5 days ago #24702 by ridhame
Replied by ridhame on topic The reasons of STMT.NO EQ 'VAL'
Hi,indeed we experienced a few hours of stress where the balance of the customer accounts were not updated on onlinebalance and to this day we do not have the root cause from temenos, my own investigation a concat file necessary for validation of transaction is had been damaged it is loaded from the commit at the smt.entry level with the MAT status and the update of the balance and the authorization FT TT DC LD etc ans update te balance of te account in case of INAU

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