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Error : Timed out waiting for lock FBNK.EB.CONTRACT.BALANCES

  • alfaye
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1 year 8 months ago #23742 by alfaye
Error : Timed out waiting for lock FBNK.EB.CONTRACT.BALANCES was created by alfaye
Dear all
We have the error  "Timed out waiting for lock FBNK.EB.CONTRACT.BALANCES"

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  • VK
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1 year 8 months ago #23744 by VK
Replied by VK on topic Error : Timed out waiting for lock FBNK.EB.CONTRACT.BALANCES
Where exactly? COB/user input/report output/etc?
Cheers
VK

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1 year 8 months ago #23746 by alfaye
Replied by alfaye on topic Error : Timed out waiting for lock FBNK.EB.CONTRACT.BALANCES
Hi VK,
Its when users try to autorise any transactions.

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1 year 8 months ago #23748 by VK
Replied by VK on topic Error : Timed out waiting for lock FBNK.EB.CONTRACT.BALANCES
Hi
check the active locks on your system

also - what kind of transactions?

and.. are there many users doing the same authorisations in parallel?
Cheers
VK

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1 year 8 months ago #23749 by alfaye
Replied by alfaye on topic Error : Timed out waiting for lock FBNK.EB.CONTRACT.BALANCES
Any transactions TT, FT, LD, etc
Yes authorisations are done in //

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1 year 8 months ago #23751 by VK
Replied by VK on topic Error : Timed out waiting for lock FBNK.EB.CONTRACT.BALANCES
Hi
is it happening at 100% of cases? So no authorisations can be done at all?
 
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VK

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1 year 8 months ago #23753 by alfaye
Replied by alfaye on topic Error : Timed out waiting for lock FBNK.EB.CONTRACT.BALANCES
100% of cases

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1 year 8 months ago #23755 by VK
Replied by VK on topic Error : Timed out waiting for lock FBNK.EB.CONTRACT.BALANCES
Try Temenos support then... either some weird locks on the record or group of records, table lock .. or maybe core bug
Cheers
VK

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1 year 8 months ago #23756 by alfaye
Replied by alfaye on topic Error : Timed out waiting for lock FBNK.EB.CONTRACT.BALANCES
ok thanks

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