unable to create manager for /temenos/t24prod/TAFJ/log/runtime.log

Hi All,

I am receiving the below error while creating a second user on AIX application machine to execute DBT or tRun or JT/RT or ETS EX. While one user at a time is working fine. It happens the rights change and only one user can perform above task on this machine. Kindly help me out, it has been many days this issue is unable to resolve. I also locked a TSR to HD.Exception in thread "main" java.lang.IllegalStateException: ManagerFactory [org.apache.logging.log4j.core.appender.rolling.RollingFileManager$RollingFileManagerFactory@606542c1] unable to create manager for [/temenos/t24prod/TAFJ/log/database.log] with data [org.apache.logging.log4j.core.appender.rolling.RollingFileManager$FactoryData@d567c808[pattern=/temenos/t24prod/TAFJ/log/database.log.%i.gz, append=true, bufferedIO=true, bufferSize=8192, policy=SizeBasedTriggeringPolicy(size=1048576), strategy=DefaultRolloverStrategy(min=1, max=25, useMax=true), advertiseURI=null, layout=[%-5p] %d [%t] %c %X - %m%n, filePermissions=null, fileOwner=null]]        at org.apache.logging.log4j.core.appender.AbstractManager.getManager(AbstractManager.java:115)        at org.apache.logging.log4j.core.appender.OutputStreamManager.getManager(OutputStreamManager.java:100)        at org.apache.logging.log4j.core.appender.rolling.RollingFileManager.getFileManager(RollingFileManager.java:205)        at org.apache.logging.log4j.core.appender.RollingFileAppender$Builder.build(RollingFileAppender.java:146)        at org.apache.logging.log4j.core.appender.RollingFileAppender.createAppender(RollingFileAppender.java:397)        at com.temenos.tafj.logging.log4j2.LoggerHelperLog4J2.createNewLogger(LoggerHelperLog4J2.java:278)        at com.temenos.tafj.logging.helper.AbstractLoggerHelper.getLogger(AbstractLoggerHelper.java:167)        at com.temenos.tafj.common.TAFJSystem.tafjSystemInit(TAFJSystem.java:406)        at com.temenos.tafj.common.TAFJSystem.init(TAFJSystem.java:278)        at com.temenos.tafj.tools.integration.DBToolsConsole.main(DBToolsConsole.java:205)


 [saqib@ saqib]$ ETSException in thread "main" java.lang.IllegalStateException: ManagerFactory [org.apache.logging.log4j.core.appender.rolling.RollingFileManager$RollingFileManagerFactory@a9fd7323] unable to create manager for [/temenos/t24prod/TAFJ/log/runtime.log] with data [org.apache.logging.log4j.core.appender.rolling.RollingFileManager$FactoryData@5bc6da38[pattern=/temenos/t24prod/TAFJ/log/runtime.log.%i.gz, append=true, bufferedIO=true, bufferSize=8192, policy=SizeBasedTriggeringPolicy(size=1048576), strategy=DefaultRolloverStrategy(min=1, max=25, useMax=true), advertiseURI=null, layout=[%-5p] %d [%t] %c %X - %m%n, filePermissions=null, fileOwner=null]]        at org.apache.logging.log4j.core.appender.AbstractManager.getManager(AbstractManager.java:115)        at org.apache.logging.log4j.core.appender.OutputStreamManager.getManager(OutputStreamManager.java:100)        at org.apache.logging.log4j.core.appender.rolling.RollingFileManager.getFileManager(RollingFileManager.java:205)        at org.apache.logging.log4j.core.appender.RollingFileAppender$Builder.build(RollingFileAppender.java:146)        at org.apache.logging.log4j.core.appender.RollingFileAppender.createAppender(RollingFileAppender.java:397)        at com.temenos.tafj.logging.log4j2.LoggerHelperLog4J2.createNewLogger(LoggerHelperLog4J2.java:278)        at com.temenos.tafj.logging.helper.AbstractLoggerHelper.getLogger(AbstractLoggerHelper.java:167)        at com.temenos.tafj.common.TAFJSystem.tafjSystemInit(TAFJSystem.java:406)        at com.temenos.tafj.common.TAFJSystem.init(TAFJSystem.java:278)        at com.temenos.tafj.runtime.trun.main(trun.java:953)