RECALLING TT TRANSACTION FROM HISTORY

  • ADO325
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12 years 5 months ago #10246 by ADO325
Pls a teller from a different company transfered cash to another teller in another company.we attemp to reverse but the system says record missing.We added the H function but it did not work.
We really must reverse this transaction.what can we do?

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12 years 5 months ago #10254 by durai611
Replied by durai611 on topic Re: RECALLING TT TRANSACTION FROM HISTORY
The transactions done through TELLER or FUNDS.TRANSFER are once moved to history then you can't reverse or restore it.
I have seen there is an option for FUNDS.TRANSFER; to reverse FT's which are moved to History after End of Days, the respective TXN.TYPE.CONDITION should have field HIS.REVERSAL set as "YES”.
If I am not mistaken, for TELLER there is no option (Since Teller deals with HARD CASH in hand and that too transaction is moved to history). You have to input a new TELLER transaction between the two tellers with the same amount.
The following user(s) said Thank You: leopoje

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