CRB Report is Blank for new Branch

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11 years 3 months ago #16185 by mssavai
CRB Report is Blank for new Branch was created by mssavai
I have created a new Branch on R10, created a few customer accounts for the Branch and posted some transactions using TT and FT.
After running an end of day (twice), I get CRF reports with some data BUT blank CRB reports for that Branch. All other older Branches have reports with data as expected.

What can I do to populate the CRB reports?

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11 years 3 months ago #16187 by armin
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11 years 3 months ago #16193 by mssavai
Replied by mssavai on topic CRB Report is Blank for new Branch
Thank you. I actually had followed the steps listed. I have checked again, still getting same results.

When I run COB, there are no CRB reports for new Branch.

When I run the TSA.SERVICE XXX/RE.RETURN.EXTRACT and verify the ENQUIRY.REPORT record, I get a blank CRB report.

Could there be some issue elsewhere?

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11 years 2 months ago #16203 by jpb
Replied by jpb on topic CRB Report is Blank for new Branch
Can you see any content when you list Fxxx.RE.CRF.<report.name>

If YES then your enquiry definition is not correct, if no the parameters for the extract are missing something.
Instead of verifying the EQ.Report you can also just launch the enquiry with the correct report.name.
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11 years 2 months ago #16207 by mssavai
Replied by mssavai on topic CRB Report is Blank for new Branch
No, I get no records listed. Could you tell which parameters are missing?

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11 years 2 months ago #16210 by jpb
Replied by jpb on topic CRB Report is Blank for new Branch
I can't identify what is missing without seeing the details, but as the RE.CRF is empty I assume that it is related to RE.EXTRACT.PARAMS and/or RE.RETURN.EXTRACT or rather the definition in BATCH xxx/RE.PRINT.DEAL.RPT and/or xxx/RE.RETURN.EXTRACT.
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11 years 2 months ago #16214 by mssavai
Replied by mssavai on topic CRB Report is Blank for new Branch
Thank you, I will check those files and then revert.

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11 years 2 months ago #16301 by mssavai
Replied by mssavai on topic CRB Report is Blank for new Branch
I found the solution!

The BATCH record xxx/RE.REPRINT.DEAL.RPT for the new branch was missing, after creating it and running COB, I get the same CRB reports as other Branches.

Could you advise whether there any anticipated issues for the new Branch?

Thank you.

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