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Problem with autologout

  • Chris
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17 years 10 months ago #242 by Chris
Problem with autologout was created by Chris
We have problem of a pretty massive scale for almost one week. Users are auto logged out, before their auto logout time expires. This has not happened before. UV and Globus parameters have not been changed at all for a long time. Network logging suggests there is no problem with network. UV was restarted, but problem remained. There is no pattern, but it happens during input or authorisation. How does auto logout work internally? What might have caused this? We are on G11.1.02 with UV.


Chris

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17 years 10 months ago #243 by takoor
Replied by takoor on topic Problem with autologout
dont know it this will help.

Check if the field AUTOLOG.TIME.MINS in the SPF table has changed recently.
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17 years 10 months ago #244 by Chris
Replied by Chris on topic Problem with autologout
Checked it already, it was set to 30 mins long time ago.
Some users are logged out even after one minute only.

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17 years 10 months ago #245 by takoor
Replied by takoor on topic Problem with autologout
hello again Chris,

another try if i may,

check where your uvtmp is located and check that you have sufficient space on that disk available. it should preferably be about 2 gigs if i remember correctly. been a while since i worked on uv.
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17 years 10 months ago #246 by Chris
Replied by Chris on topic Problem with autologout
Had no problem with space, it's 2 gigs. Problem seems to have gone away after this weekend. No complaints from users and protocol logs are now clean. Very strange...
Thanks anyway!

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