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DESKTOP PROBLEM

  • ridhame
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7 years 4 months ago #21659 by ridhame
DESKTOP PROBLEM was created by ridhame
Hi,
did someone get the problem or the DESKTOP does not connect to T24 anymore after the office update from windows update microsoft office is installed on the user's workstation, any one can help me.

Thanks.

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  • VK
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  • Globus:G9-G13|TAFC:R05-R23|TAFJ:R19,R23,R24:test
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7 years 4 months ago #21661 by VK
Replied by VK on topic DESKTOP PROBLEM
Hi
Tick "show progress" and post here what's in the output.

Cheers
VK

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7 years 4 months ago #21664 by ridhame
Replied by ridhame on topic DESKTOP PROBLEM
HI VK;

After the windows desktop update the desktop no longer accesses T24, it simply, looking at the log there is no thing.

Thanks

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7 years 4 months ago #21665 by VK
Replied by VK on topic DESKTOP PROBLEM
Hi
could be blocked by an antivirus?

See also Windows system logs.

Cheers
VK

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7 years 4 months ago #21666 by ridhame
Replied by ridhame on topic DESKTOP PROBLEM
HI,

we have an antivirus, but after uninstalling microsoft office the desktop works normally.

Thanks

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7 years 4 months ago #21667 by VK
Replied by VK on topic DESKTOP PROBLEM
Hi
Looks like dll or ocx compatibility problem... Anyway, it's for Temenos to solve I believe.

Cheers
VK
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