DESKTOP PROBLEM

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DESKTOP PROBLEM

ridhame
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ridhame created the topic: DESKTOP PROBLEM

Hi,
did someone get the problem or the DESKTOP does not connect to T24 anymore after the office update from windows update microsoft office is installed on the user's workstation, any one can help me.

Thanks.

3 months 3 weeks ago #21659

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VK
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VK replied the topic: DESKTOP PROBLEM

Hi
Tick "show progress" and post here what's in the output.

Cheers
VK

3 months 3 weeks ago #21661

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ridhame
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ridhame replied the topic: DESKTOP PROBLEM

HI VK;

After the windows desktop update the desktop no longer accesses T24, it simply, looking at the log there is no thing.

Thanks

3 months 2 weeks ago #21664

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VK
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VK replied the topic: DESKTOP PROBLEM

Hi
could be blocked by an antivirus?

See also Windows system logs.

Cheers
VK

3 months 2 weeks ago #21665

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ridhame
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ridhame replied the topic: DESKTOP PROBLEM

HI,

we have an antivirus, but after uninstalling microsoft office the desktop works normally.

Thanks

3 months 2 weeks ago #21666

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VK
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VK replied the topic: DESKTOP PROBLEM

Hi
Looks like dll or ocx compatibility problem... Anyway, it's for Temenos to solve I believe.

Cheers
VK

3 months 2 weeks ago #21667

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