SOFGEN Holdings Limited, a leading global provider of IT solutions in and around core banking, has announced the successful installation of its flagship Temenos T24 system monitoring software, SOFGEN Activity Monitor (SAM) at Standard Bank in Mozambique.
The SOFGEN Activity Monitor allows a single click screen view from which the system administrators and operators may monitor system activity, manage close-of-business and online checklists, and receive critical notifications and alerts. Notifications delivered by SAM include alerts on system health (e.g. slow running jobs during close-of-business and online), system errors (e.g. disk space full), and application server errors (e.g. lock contention).
"SAM is an excellent example of how SOFGEN adds value to the Temenos T24 ecosystem, by enabling banks to streamline their operations and carry out preventative maintenance quickly," said Craig Munn, Principal Consultant at SOFGEN. "Working closely with the Standard Bank Operations team, our specialists were able to implement SAM within five days. In addition to online and close-of-business monitoring, automation of operational tasks was achieved."
Abdul Razac, Director of Technology and Information Systems at Standard Bank Mozambique, commented, "SAM has enabled us to monitor our operations from one single point, automate operational processes and manage our Close Of Business more efficiently. I was pleasantly surprised at the ease of the installation of the tool.