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Creating a new EB.EVENT.TYPE and using it in TEC.ITEMS

  • Limond
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5 years 4 weeks ago - 5 years 4 weeks ago #22076 by Limond
Creating a new EB.EVENT.TYPE and using it in TEC.ITEMS was created by Limond
Hello Everyone,

What I'm trying to do is set up alerts for DAO by creating a new EB.EVENT.TYPE and using it in a new TEC.ITEMS record, but the event isn't triggered as it is not shown in EVENT.LOG, but it works if I use an EB.EVENT.TYPE record that is provide with T24

these are my EB.EVENT.TYPE and TEC.ITEMS that I created.
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Last edit: 5 years 4 weeks ago by Limond.

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2 years 3 months ago #23584 by jayboss
Replied by jayboss on topic Creating a new EB.EVENT.TYPE and using it in TEC.ITEMS
Hello,

you have fixed this issue ??

Best Regards,
Baskar

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  • silvergem
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2 years 3 months ago - 2 years 3 months ago #23585 by silvergem
Replied by silvergem on topic Creating a new EB.EVENT.TYPE and using it in TEC.ITEMS
Initial checking is make sure you have

1. BE installed as module/product. the system will not raised any events when this one is not installed
2. Make sure the new TEC.ITEMS with status is 'ACTIVE' record you've created is updated on F.LOCKING 'TEC.ITEMS.STATIC' record. when you update the field status record to 'INACTIVE', it will be removed
3. Restart the jbase_agent
4. Restart TSA.SERVICE>BNK/EVENT (This need to be restarted everytime you make changes on attached routine at TEC.ITEMS>EVENT.API)

I have similar issue before that the core event TEC.ITEMS>INCOMING.TRANSFER.BY.AMT while on ACCOUNT.CREDITED/ACCOUNT.DEBITED it was generated properly. You can also raise an issue on tcsp.temenos.com since so they can diagnose the issue. on my end they gave a  routine to diagnose and it the event triggered for both local and core events
Last edit: 2 years 3 months ago by silvergem.

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