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MAXIMUM CONCURRENT USER LIMIT EXCEEDED, error on R16

  • farainesuh
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3 weeks 3 days ago #24750 by farainesuh
Am getting MAXIMUM CONCURRENT USER LIMIT EXCEEDED, error on R16. Could this be something to do with jbase licence, kindly assist

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  • VK
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3 weeks 3 days ago #24751 by VK
Hi
yes it's license issue.

to check run in terminal:
jinstallkey -v
 

Cheers
VK

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3 weeks 2 days ago #24753 by farainesuh
thanks VK, but the jinstallkey -v command is not working, see below

jsh kumbimu ~ -->jinstallkey -v
jinstallkey: No such file or directory
jsh kumbimu ~ -->

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3 weeks 2 days ago #24754 by VK
hi
maybe case isn't correct.. are you on Linux?

Should be in bin subfolder in TAFC.
 

Cheers
VK

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3 weeks 2 days ago #24755 by farainesuh
Thanks VK, it was an issue of case, but see the below results after running it:

root@drsc-zappclient06 # jInstallKey -v


License Type 0
Uname
Products 00 00 00 00
Total Licences 0
Licences Free 0

root@drsc-zappclient06 #

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3 weeks 1 hour ago #24756 by VK
Hi
did you put the license into config/tafc.properties ?
 

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VK

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1 week 3 days ago #24757 by farainesuh
so far i have put any licence

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1 week 3 days ago #24758 by farainesuh
also on this error VK, do we need to increase the number of licences, say from 300 to 350 for example, or we need to get new jbase licences.

Or does this error mean all the licences have been consumed/ or in use at that time, or jbase licences have expired and need to get new licences?

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1 week 3 days ago #24759 by VK
Hi
strange output of jInstallKey... showing 0...

Are you sure that in tafc.properties license is entered correctly?

Did it work before?

Last but not least - do not use root to run jbase-related commands... should be your environment user.
 

Cheers
VK

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1 week 3 days ago #24760 by farainesuh
sorry i meant to say, i havent put any licence. see below
jsh faraih ~ -->jInstallKey -v


License Type 1
Uname livesc-zappclient10
Products 23 8a 00 10
Total Licences 350
Licences Free 332

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1 week 3 days ago #24761 by VK
Looks OK.

Do you still have that error?
 

Cheers
VK

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